Career
Career Opportunity
Regional ERP Support Consultant
- Full-time
- TTDI, Kuala Lumpur
- Hybrid: 4 days onsite, 1 day WFH
- Fresh graduates welcome
Company: Aspert Innovations Sdn Bhd
Work Location: Taman Tun Dr Ismail (TTDI), Kuala Lumpur
Employment Type: Full-Time
Working Arrangement: Hybrid – 4 days onsite and 1 day working from home per week, subject to business and operational requirements.
Experience: Fresh graduates and experienced candidates are welcome to apply.
Job Summary
As a Regional ERP Support Consultant at Aspert Innovations, you will be responsible for providing application support to regional business users of a multinational organisation.
Your primary responsibilities include addressing user inquiries, troubleshooting ERP application issues, managing support incidents, and working closely with business users and technical teams to ensure smooth and efficient system operations.
You will also be involved in system testing, reporting, user training, documentation and continuous improvement initiatives.
We welcome both experienced professionals and enthusiastic fresh graduates who are passionate about technology, business applications and building a career in ERP consulting.
Key Responsibilities
1. ERP Application Support
- Provide day-to-day ERP application support to regional business users through email, phone, remote support tools and other communication channels.
- Investigate, troubleshoot and resolve ERP application issues in a timely and professional manner.
- Assist users in understanding ERP functionality and resolving operational challenges.
- Provide appropriate solutions or workarounds to minimise disruption to business operations.
- Develop an understanding of key business processes, including Finance, Purchasing, Sales, Inventory and Operations.
2. Incident Management & Troubleshooting
- Monitor, track and manage support tickets through the support incident management portal.
- Prioritise support requests according to business impact, urgency and agreed service levels.
- Perform initial analysis and troubleshooting to identify the root causes of application issues.
- Escalate complex technical issues to the appropriate technical teams or vendors.
- Follow up on outstanding incidents to ensure timely resolution and user satisfaction.
- Maintain accurate documentation of incidents, troubleshooting activities and resolutions.
3. Regional User Support & Coordination
- Serve as a point of contact for ERP application support across regional business operations.
- Communicate effectively with users from different departments and geographical locations.
- Coordinate with internal IT teams, developers, business stakeholders and external vendors to resolve application issues.
- Provide regular updates on incident status, issue resolution and system-related matters.
- Build positive working relationships with users through responsive and professional support.
4. System Testing, Reporting & Enhancement
- Assist with ERP system testing, user acceptance testing (UAT), software updates, patches and enhancements.
- Support data verification, data maintenance and application-related reporting.
- Assist in analysing, customising and developing database queries and reports according to business requirements.
- Participate in identifying recurring system issues and recommending suitable improvements.
- Support the implementation of approved system enhancements and process improvements.
5. User Training & Documentation
- Provide system guidance and training to new and existing ERP users.
- Prepare and maintain user guides, support procedures, troubleshooting documentation and knowledge-base articles.
- Share knowledge and best practices to improve user understanding and system adoption.
- Contribute to continuous improvement initiatives to enhance support quality and operational efficiency.
Qualifications & Requirements
Essential Requirements
- Diploma or Bachelor's Degree in Information Technology, Computer Science, Information Systems, Accounting, Business or a related discipline.
- Fresh graduates are encouraged to apply. Training and guidance will be provided to suitable candidates.
- Basic understanding of ERP systems, business applications or business processes is preferred.
- Strong analytical, troubleshooting and problem-solving abilities.
- Good verbal and written communication skills in English.
- Ability to communicate technical information clearly to non-technical users.
- Good organisational skills, with the ability to prioritise tasks and manage multiple support requests.
- Willingness to learn new ERP systems, technologies and business processes.
- Ability to work independently and collaboratively within a team.
- Customer-focused mindset, positive attitude and strong sense of responsibility.
Added Advantages
- Previous experience in ERP application support, implementation or user support.
- Knowledge of ERP systems such as BPCS, SAP Business One, SAP S/4HANA, Oracle, Microsoft Dynamics or other enterprise applications.
- Familiarity with IBM AS/400 (IBM i) environments.
- Basic knowledge of SQL, database queries or report development.
- Experience with incident management or IT service management tools.
- Exposure to regional or multinational business operations.
- Experience in ERP system testing, reporting or user training.
Working Arrangement
- Work Location: Taman Tun Dr Ismail (TTDI), Kuala Lumpur.
- Working Schedule: Full-time, based on the company's applicable working hours.
- Hybrid Working Arrangement: Currently 4 days onsite and 1 day working from home per week.
- The work-from-home arrangement is subject to operational needs, business requirements and management discretion. It may be revised from time to time.
- The successful candidate will support regional business users and collaborate with stakeholders across various locations.
Career Development Opportunities
At Aspert Innovations, we believe in developing talent and creating long-term career opportunities.
This role provides valuable exposure to enterprise ERP environments, regional business operations and professional IT consulting.
Depending on individual interests, performance and capabilities, employees may develop their careers in areas such as:
- Senior ERP Support Consultant
- ERP Functional Consultant
- ERP Implementation Consultant
- ERP Technical Consultant
- Application Support Team Lead
We encourage continuous learning, knowledge sharing and professional development to help our people grow alongside the organisation.
Why Join Aspert Innovations?
At Aspert Innovations, we believe that great people are the foundation of a great company.
We are committed to building a workplace where individuals are encouraged to learn, contribute, innovate and develop their professional capabilities.
By joining us, you will have opportunities to:
- Gain exposure to regional ERP operations within a multinational business environment.
- Build valuable ERP functional knowledge and technical skills.
- Develop consulting, communication and problem-solving capabilities.
- Work with experienced professionals and cross-functional teams.
- Participate in continuous learning and career development initiatives.
- Contribute to meaningful improvements in enterprise business operations.
Rise Together. Build Tomorrow.
How to Apply
Interested candidates are invited to submit their resumes through our career page:
https://www.aspert.com.my/career/
Please indicate "Regional ERP Support Consultant" in your application.
Fresh graduates are welcome to apply!
Only shortlisted candidates will be contacted for further evaluation.
Thank you for your interest in joining Aspert Innovations. We look forward to receiving your application.
SAP Business One Project Manager
- Full-time
- Kuala Lumpur
- 5+ years experience
About the Role
You will own SAP Business One and ERP implementation projects from kick-off to go-live. You lead the project team, keep customers and management aligned, and make sure every project is delivered on time, on budget and to scope.
What You Will Do
- Lead SAP Business One / ERP implementations end to end: planning, blueprint, configuration, data migration, testing, go-live and hand-over to support.
- Build and track project plans, milestones and deliverables using project management tools.
- Assign and manage consultants, developers and vendors so the right people work on the right tasks.
- Work with customers to confirm business requirements, identify risks early and agree mitigation plans.
- Report project status, risks and issues clearly to customers, the project team and C-level executives.
- Run kick-off, weekly status and post-implementation review meetings.
- Manage scope carefully: assess change requests, agree impact on timeline and cost, and get customer sign-off before work begins.
- Monitor consultants' timesheets and billable hours so project costs and invoicing stay accurate.
- Coach and mentor consultants throughout the implementation cycle.
- Keep project documentation complete, current and accessible to all stakeholders.
What We Are Looking For
- Bachelor's degree in Computer Science, Information Technology, Accounting or a related field.
- At least 5 years of ERP consulting experience, including 3 years managing SAP Business One or ERP implementation projects.
- Solid project management skills: planning, resourcing, risk management and delivery.
- Confident communicator who can present to and negotiate with business owners and C-level executives.
- Strong problem-solver who stays calm under pressure in a fast-paced environment.
Nice to Have
- SAP Business One certification, PMP or similar project management certification.
- Ability to communicate in English, Malay and Chinese.
Interested? Send your CV to [email protected] for consideration. Please put "SAP Business One Project Manager" in the email subject.
Send My CV
SAP Business One Consulting Manager
- Full-time
- Kuala Lumpur
- 5+ years experience
- Team lead
About the Role
You will lead our team of SAP Business One consultants. You are responsible for the quality of their work, their growth, and the success of the projects they deliver, while acting as the senior functional expert our clients rely on.
What You Will Do
- Lead, coach and review the work of the SAP Business One consulting team.
- Set delivery standards, templates and best practices so every implementation follows a consistent, proven method.
- Act as the senior solution expert on complex requirements in finance, sales, purchasing, inventory and production.
- Plan consultant capacity across projects and support Project Managers on timelines, budgets and resources.
- Step in on escalated client issues, find the root cause and agree a clear resolution.
- Carry out quality reviews at key project stages before sign-off and go-live.
- Support the sales team with solution demos, effort estimates, proposals and statements of work.
- Hire, onboard and train new consultants, including fresh graduates in our Associate Consultant track.
What We Are Looking For
- Bachelor's degree in Computer Science, Information Technology, Accounting or a related field.
- Minimum 5 years of hands-on SAP Business One implementation experience.
- Proven experience leading or mentoring a team of consultants.
- Strong understanding of business processes and accounting principles.
- Able to communicate fluently in English, Malay and Chinese to work with our diverse client base.
- Proactive, detail-oriented and comfortable managing multiple projects at once.
Nice to Have
- SAP Business One certification.
- Experience with SAP Business One on HANA, Crystal Reports and SQL queries.
Interested? Send your CV to [email protected] for consideration. Please put "SAP Business One Consulting Manager" in the email subject.
Send My CV
SAP Business One Consultant
- Full-time
- Kuala Lumpur
- 0–3 years experience
- Fresh graduates welcome
About the Role
As part of our SAP Business One team, you will help small and mid-sized companies move onto SAP Business One. You will learn how real businesses run, configure the system to fit them, and train their users. Experienced consultants and fresh graduates (as Associate Consultant) are both welcome; we provide structured training.
What You Will Do
- Support pre-sales activities such as system demos and requirement discussions.
- Study clients' current business processes and recommend how SAP Business One can solve their problems.
- Gather user requirements and write functional specifications.
- Configure the system, prepare master data and opening balances, and document the setup.
- Prepare test scripts, carry out unit testing and guide users through user-acceptance testing (UAT).
- Conduct end-user training and provide post-go-live support.
- Handle support and enhancement requests for existing clients.
What We Are Looking For
- Degree in Accounting, Business, Information Technology, Computer Science or a related field.
- Experienced candidates: 1–3 years of SAP Business One or other ERP implementation experience.
- Fresh graduates: a basic understanding of accounting and business processes, and a strong willingness to learn.
- Good analytical skills and the ability to explain solutions in simple terms.
- Team player with a positive attitude and good communication skills in English and Malay (Chinese is an advantage).
- Willing to travel to client sites within the Klang Valley.
Nice to Have
- Experience with SAP Business One on HANA.
- Basic SQL or Crystal Reports knowledge.
Interested? Send your CV to [email protected] for consideration. Please put "SAP Business One Consultant" (or "Associate Consultant" for fresh graduates) in the email subject.
Send My CV
Senior SAP Business One Consultant
- Full-time
- Kuala Lumpur / Penang
- 4+ years experience
About Aspert Innovations
Aspert Innovations Sdn Bhd is a Kuala Lumpur-based business and IT solutions consultancy and an appointed SAP Channel Partner. We help growing companies improve profitability and efficiency through SAP Business One, SAP S/4HANA Cloud, e-Invoicing, CRM and HR solutions.
About the Role
You will lead SAP Business One implementations as the main functional consultant, from requirement analysis through go-live, and bridge the gap between the client's business team and our technical team. Strong consultants from other ERP systems (e.g. SAP ECC, Microsoft Dynamics, Oracle NetSuite, AutoCount) who learn quickly are also welcome to apply.
What You Will Do
- Lead implementations: plan, design, configure and deploy SAP Business One for clients.
- Analyse business processes: understand how each client operates and recommend solutions that improve their processes.
- Design solutions: design and customise SAP Business One solutions that follow best practices.
- Bridge business and technical teams: translate business requirements into clear technical specifications for developers, and review what they build.
- Train users: prepare user-friendly training materials and run training sessions to ensure strong user adoption.
- Support: provide post-go-live support and resolve user issues.
- Document: maintain clear documentation of configurations, processes and solutions.
- Mentor: guide junior consultants on your projects.
- Keep improving: stay current with SAP Business One releases and suggest improvements to clients.
What We Are Looking For
- Diploma or degree in Information Technology, Computer Science, Business Administration, Accounting, Finance or a related field.
- Minimum 4 years of ERP consulting experience, with a track record of successful implementations (SAP Business One preferred).
- Strong knowledge of finance, sales, purchasing, inventory and production processes.
- Good understanding of SQL and Crystal Reports; knowledge of the SAP B1 SDK is a plus.
- Proven ability to lead implementation projects from initiation to completion.
- Excellent communication, time management and problem-solving skills.
Nice to Have
- SAP Business One certification.
- Penang-based candidates are welcome, as we are expanding our presence there.
What We Offer
- Competitive salary and performance-based bonuses.
- Health insurance and other benefits.
- Professional development, SAP training and certification support.
- A collaborative and innovative work environment.
Interested? Send your CV to [email protected] for consideration. Please put "Senior SAP Business One Consultant" in the email subject and state your preferred location (KL or Penang).
Send My CV
Software Developer (Python / .NET)
- Full-time
- Kuala Lumpur
- 3+ years experience
About the Role
You will build the add-ons, integrations and custom applications that extend SAP Business One for our clients, such as connecting it to e-commerce platforms, e-Invoice (MyInvois) and other business systems, working closely with our functional consultants.
What You Will Do
- Design, develop and maintain applications and integrations using Python and .NET (C#).
- Build SAP Business One add-ons and integrations using the SAP B1 SDK (DI API / UI API) and Service Layer.
- Develop and consume REST APIs to connect SAP Business One with third-party systems.
- Turn functional specifications from consultants into clean, efficient and reusable code.
- Design and maintain database structures and queries in SQL Server or SAP HANA.
- Test, troubleshoot and debug applications, and support issues raised after go-live.
- Write technical documentation and keep code in version control.
What We Are Looking For
- Bachelor's or Master's degree in Computer Science, Software Engineering or a related field.
- 3+ years of software development experience with Python and .NET (C#).
- Experience with web frameworks such as Django, Flask or ASP.NET.
- Good SQL skills and experience with relational databases.
- Working knowledge of HTML, CSS and JavaScript.
- Experience with Git and RESTful API design.
- Strong problem-solving skills and good communication with non-technical colleagues.
Nice to Have
- Experience with SAP Business One SDK, Service Layer or other ERP integrations.
- Familiarity with cloud platforms such as AWS or Azure.
Interested? Send your CV to [email protected] for consideration. Please put "Software Developer" in the email subject and include a link to your GitHub or portfolio if you have one.
Send My CV
Digital Marketing Specialist (B2B Focus)
- Full-time
- Kuala Lumpur
- 2+ years experience
About the Role
You will grow awareness and generate qualified leads for our SAP Business One, SAP S/4HANA Cloud, e-Invoicing and IT outsourcing services. Our buyers are business owners, finance heads and IT managers, so you will create content and campaigns that speak to their real business problems.
What You Will Do
- Strategy: plan and run B2B digital marketing campaigns aligned with sales targets, working closely with the sales and consulting teams.
- Content: write blog posts, case studies, guides, LinkedIn posts and short videos that position Aspert as a trusted ERP expert.
- SEO & website: optimise the website for search, improve landing pages and calls-to-action, and track conversions with Google Analytics and Search Console.
- Lead generation: run Google Ads, LinkedIn and Meta campaigns, webinars and email campaigns to bring in qualified leads.
- Marketing automation: set up email nurturing flows and keep lead data clean in the CRM.
- Reporting: track cost per lead, conversion rates and campaign ROI, and report results monthly with clear recommendations.
What We Are Looking For
- Degree in Marketing, Business, Mass Communication or a related field.
- 2+ years of digital marketing experience, preferably in B2B, software or IT services.
- Hands-on experience with WordPress, SEO tools, Google Ads, LinkedIn Ads and email marketing platforms.
- Strong English writing skills; ability to write in Malay or Chinese is a plus.
- Analytical mindset and comfortable making decisions based on data.
- Willingness to learn ERP, SAP and accounting concepts. We will train you.
Nice to Have
- Basic graphic design or video editing skills (e.g. Canva, Adobe tools).
- Experience with HubSpot or a similar CRM / marketing automation tool.
Interested? Send your CV to [email protected] for consideration. Please put "Digital Marketing Specialist" in the email subject and include samples or links to campaigns you have worked on.
Send My CV
Full Stack Developer (React JS / FastAPI)
- Full-time
- Kuala Lumpur
- 2+ years experience
- R&D team
About the Role
Aspert Innovations is building an R&D centre to develop our own software products. As a Full Stack Developer, you will be one of the core builders, designing and shipping both the front end (React JS) and back end (FastAPI) of new web applications that work alongside ERP systems.
What You Will Do
- Front end: build responsive, fast user interfaces in React JS, working with UI/UX designers.
- Back end: develop secure, scalable REST APIs and services using FastAPI (Python).
- Database: design SQL database structures, write and optimise queries, and handle migrations while keeping data integrity.
- Integration: connect our products with SAP Business One and other third-party systems through APIs.
- Collaboration: work with product owners and consultants to define and ship features, and take part in code reviews.
- Documentation: keep code, API and architecture documentation up to date.
What We Are Looking For
- Bachelor's degree in Computer Science, Software Engineering or a related field.
- 2+ years of full-stack development experience with React JS, FastAPI (or another Python framework) and SQL.
- Solid understanding of RESTful API design and web development best practices.
- Experience with Git and agile development.
- Understanding of authentication and authorisation (e.g. JWT, OAuth).
Nice to Have
- Experience with Redux or other React state management libraries.
- Knowledge of Docker and Kubernetes.
- Experience with AWS, Azure or Google Cloud.
What We Offer
- Competitive salary and performance-based bonuses.
- Health insurance and other benefits.
- Professional development and training opportunities.
- A chance to shape a new product division from the ground up, with room for career growth.
Interested? Send your CV to [email protected] for consideration. Please put "Full Stack Developer" in the email subject and include your portfolio or GitHub link.
Send My CV